Video IVR is an exciting technology that combines the simplicity of traditional voice IVR with the advanced video capabilities offered by 3G phones. Video IVR adds a new personalized dimension to voice-only calls, dramatically enhancing the user-experience and ease of use, leading to increased, high-revenue traffic.
Tanla’s Video IVR platform allows content owners and service providers to offer live and pre-recorded video services to their customers. As Video IVR uses standard video calls as the delivery medium there is no need for customers to download additional software to access the applications; and because Video IVR applications operate the same across all handsets, there is no need to repurpose content. Tanla’s high quality compositing and real-time compression engine can seamlessly blend and mix pre-recorded video, live video, images, audio and real time rendered graphics.
Examples of video services that can be created and delivering using Tanla’s Video IVR platform include Tarot, Horoscopes, Live Chat, Dating, Help Desk, Games and Quizes, Video Mailbox and Participation TV.
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