Computer Telephony Integration (CTI) has resulted in a new application called IVR. It is a substitute for all the processes routinely attended to by humans, and is programmed to give mundane and stereo-type answers.
This does not require any human intelligence or analytical abilities. IVR systems can be In-bound and Out-bound. Inbound IVR systems are used for customer information, relationship management, Pre-sales processes, Order Management etc. Outbound IVR systems are used for handling marketing programs, campaign management, Opinion polls, Surveys etc. Added to the above, we build our applications using third party components like Text - to - speech engines, Speech Recognition Software etc. Tanla builds very high density IVR platforms. The ports range from 120 to 1200 ports per chassis. The platform can be configured at runtime to group the ports into application channels.
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Tanla Mobile Marketing and Advertising Guide
The guide aims to offer step-by-step guidance to agencies and brands about how to design, launch and manage mobile marketing campaigns.
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Lime Communications
On-pack promotions of Vanish & Woolite, with the DVD release Desperate Housewives, the “Dirty Laundry” edition.
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