t a n l a
people and things
Product Operations


You will be aligned with the Product/ Business Operations vertical that will require you to manage/ supervise day to day operational and administrative activities, ensuring all processes are followed/ executed and meet deadlines.

You will be monitoring and reporting the progress of various programs through governance and will interact with individuals within the organisation to meet client needs and requirements.

What You'll be responsible for?

You will be responsible for business service delivery where you will be required to create, implement and manage functions of program/project management. You will need to monitor and report the progress of various programs and ensure governance.

Assist in developing or updating standard operating procedures for business operations. Build strong relationship by addressing customer issues and complaints in a timely manner. Maintain accurate and clear documentation for operational procedures and activities. Work in compliance with company policies and procedures.

What You'd have ?

3 + years of proven experience in service delivery, operations management, business analysis, monitoring business operations, program management.

Why Join us?

We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are:

• Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office.

• World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer.

We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.