Role: Sr Executive – HR Operations

Location: Hyderabad

You’ll be Responsible For?

• Resolve Tier 1 queries and transactions related to HR
• Maintain HR dashboard system (MSD 365) with accurate and updated information
• Initiate background verification on offer letters for new hires
• Prepare employment verification letters based on the nature of requests received
• Manage the new hire preboarding process
• Maintaining Training related data
• Managing & Coordinating queries on Case management tool and create HR tickets
• Managing reports request from employees and stakeholders
• Communicate and distribute processes and other relevant documentation to employees needed to resolve the query/ issue
• Responsible for HR Stats & Dashboard
• Managing technical issues and act as a bridge between operations & technical teams
• Adhere to agreed KRAs and customer service standards
• Manage administrative responsibilities for HR Shared Services, within the agreed SLAs
• Manage all processes and documentation related to employee lifecycle data
• Collect data to prepare management reports, as needed
• Deliver high-quality, professional service to all internal stakeholders
• Follow Standard Operating Procedures
• Assist with internal and external audits

What you’d have?

• Bachelor’s degree in Human Resources, Business Administration or relevant field
• Knowledge of Polish language(Oral & written) - Mandatory
• 4-7 years of experience in HR is desirable.
• Proficient with or the ability to quickly learn the organizations HRIS, payroll, and similar employee management software
• Superior customer service skills using efficient processes
• Understanding of HR operations including hiring, payroll and employee benefits
• Good written and verbal communication skills

• Basic understanding or knowledge of MS Office Suite skills (Word, Excel, PowerPoint, Outlook)
• Experience using Human Resources Management Systems
• Highly Organised and Self-motivated
• Excellent analytical skills
• Good research abilities
• Ability to work in a fast-paced environment with constant deadlines
• Highly Employee and Customer centric
• Strong team player, willing to learn and share experiences with other team members
• Attention to detail and ability to work towards tight deadlines
• Result oriented and Proactive in achieving results
• Highly Flexible and Adaptable to conditions and business requirements

Behavioural Soft Skill Attributes

• Must possess business rigor
• Should be data and metric-driven
• Capable of consolidating teams and executing rigor with stakeholder buy-in
• Cross cultural capabilities
• Keen business orientation and a strong value system.

www.tanla.com