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From Ordinary to Extraordinary: Transform Your Customer Communication with Truecaller

6 min read

Dear business owners, are you tired of your messages getting lost in the void of customer inboxes? Do you crave a way to stand out from the crowd and make a lasting impression?

Imagine having the power to reach a staggering 350 million potential customers worldwide, each one eager to engage with your brand. With Truecaller’s Interactive Messaging, that's well within your reach.  

But it's not just about the numbers. Truecaller empowers you to create memorable experiences for every single one of those users, transforming them from mere recipients to active participants in your brand story. Let’s talk about how Truecaller can help you redefine the way you connect with your audience, one unforgettable interaction at a time.

Business Chat: A New Way to Reach Your Customers

Truecaller's Business Chat is your secret weapon for making a lasting impression in your marketing arsenal.  

Benefits of using Business Chat

Reach: With Truecaller, you are not just sending messages into the void. You are tapping into a global network of over 350 million users. It is like having a megaphone that can be heard across the world.

Engage: Boring text messages? No thank you. With Business Chat, you can engage your customers like never before. Rich media is the name of the game. Images, videos, GIFs – you name it, Business Chat has it. Get ready to watch your engagement rates soar.

Optimize: But wait, there's more. Business Chat isn't just about sending pretty pictures. It's about understanding your customers on a deeper level and gaining valuable insights into their behavior and preferences. You can learn exactly what makes your customers tick.

Interactive messaging capabilities:

Rich Media: Stand out with images, videos, GIFs, and more. Business Chat supports it all, making your messages come to life.

Trusted Branding: Messages come with a verified green tick, your brand name and logo, building trust instantly.  

Smart Reply and Two-way Communication: Configure reply suggestions based on the context of and can engage customers with two-way communication.  

Link Previews: Provide link previews that summarize relevant metadata to give your customers a sneak peek before they click.

Smart Notifications and CTA: Grab attention with smart notifications and drive outcomes with customizable call-to-actions.

Advanced Reporting: Measure your success with accurate delivery metrics and valuable insights.  

Verified Caller ID: Say Yes to Clear and Informed Customer Communication

In the world of business communication, trust is everything. And when it comes to calling, Truecaller's Verified Caller ID is the ultimate trust-builder. It is a secret handshake that lets your customers know you're the real deal.

A complete calling experience:

Identity: Stand out from scams with Verified Business Caller ID.

Transparency: Set the right expectations with Business Call Reason.

Distinction: Personalize calls with Video Caller ID for a memorable experience.

Customer Insights: Gain actionable insights with User Feedback and understand customer intent with the Call Me Back feature.

Business Intelligence: Dive into analytics to understand calling patterns and customer behavior.

With Verified Caller ID, you can build trust, credibility, and customer loyalty with every call.  

Verified Message ID: Elevated SMS Experiences

SMS marketing is like a trusted old friend – reliable, but sometimes a little bland. Truecaller's Verified Message ID can spice things up and take your SMS game to the next level.

The importance of trusted and engaging SMS experiences:

In a world where consumers are bombarded with countless messages daily, trust and engagement are the keys to standing out. Verified Message ID helps you build both, ensuring your SMS communications are not only delivered but also appreciated.

Benefits of Verified Message ID:

  1. No more wondering if your messages are getting lost in the shuffle. With Verified Message ID, your SMS comes with a seal of authenticity, letting your customers know it is genuinely from you.
  1. Grab your customers' attention with notifications that stick in their minds. Add powerful calls to action that drive engagement and encourage them to take the next step.
  1. Do not fly blind when it comes to your SMS campaigns. Verified Message ID provides valuable insights and detailed analytics, helping you understand what's working and what needs improvement.

Industry use cases supported by Verified Message ID:

  1. Banking: In the world of finance, trust is everything. Verified Message ID helps banks send secure, verified messages that customers can rely on.
  1. Events: From ticket confirmations to last-minute updates, Verified Message ID ensures your event-related messages are delivered with clarity and style.
  1. Logistics: Keep your customers informed about their deliveries every step of the way. Verified Message ID makes it easy to send trustworthy, branded updates.
  1. Bill Payments: Say goodbye to missed payments and hello to on-time reminders. Verified Message ID helps you send branded, actionable payment notifications that customers can't ignore.
  1. Travel: From booking confirmations to flight updates, Verified Message ID keeps your travelers informed and engaged throughout their journey.
  1. E-commerce: Build trust and loyalty with your online shoppers. Verified Message ID allows you to send branded order confirmations, shipping updates, and promotional offers that stand out.  


In a world where customer experience reigns supreme, Truecaller is revolutionizing the way businesses communicate. With Business Chat, Verified Caller ID, and Verified Message ID, you can unlock the power of rich, interactive messaging and build trust, credibility, and engagement with every interaction. Whether you are looking to reach a global audience, personalize your calling experience, or elevate your SMS marketing, Truecaller has the tools you need to succeed.