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Privacy Policy

Tanla Platforms Limited (formerly known as Tanla Solutions Limited) (“Tanla”, “we”, “our” or “us”) is committed to protecting privacy of your personal information / sensitive personal data provided to us. In this Privacy Notice, we explain our practices of data collection and processing through your use of our website, (“Website”).  


As used in this Privacy Notice, (1) “information” means and includes data, message, text, images, sound, voice, codes, computer programmes, software and data bases, micro film or computer generated micro fiche, (2) “personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person, (3) “sensitive personal data”/ “sensitive personal information” means such personal information which consists of information relating to (a) password; (b) financial information; (c) physical, physiological and mental health condition; (d) sexual orientation; (e) medical records and history; (f) biometric information; (g) any detail relating to the foregoing, provided to us for providing services to you; and (h) any of the information received pursuant to the foregoing for processing, or storage under lawful contract or otherwise. Please note that “sensitive personal information” does not include information available in public domain or furnished under applicable laws; and (4) “processing” means and includes collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure, or destruction of information.


Through the usage of this Website, we may collect certain information from you that may constitute your personal information or sensitive personal information. Such information may be collected from you via this Website through direct or indirect means. Regardless of the collection method, any personal information that we collect from you via our Website is used and processed by Tanla in accordance with applicable law, as amended from time to time, and rules made thereunder.


This Privacy Notice constitutes our privacy policy for the purposes of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By accessing the Website, you would have been asked to provide your approval to the Terms of Use of this Website and this Privacy Notice, in order to access our Website and view our content. By way of such agreement, you agree to have consented under applicable law, for us to collect and process your personal information and sensitive personal information collected by us, if any, in the manner described in this Privacy Notice. Please read our Terms of Use carefully. If the same are not acceptable to you and you choose to not provide your consent, we request that you forthwith exit from the Website and discontinue the use of the Website.



1. Information Provided


1.1. The information we collect includes your name, title, company or organization name, information contained in your resume / work profiles submitted to us, work e-mail, work phone, work or home address, and information about your job function / company. We may also collect the following information:


(a) information about your use of this Website;


(b) information that you provide using for the purpose of registering with the Website and / or providing any feedback (including your personal details, email address, user name, password);


(c) information about your preferences pertaining to this Website;


(d) geographic information such as location and pin code;


(e) information that you provide for the purpose of subscribing to the Website’s services; and


(f) any other information that you voluntarily send to Tanla.


2. Information from Social Networking Sites


2.1. Our Website might contain features enabling you to connect with social networking platforms. By connecting to these platforms through our Website, you grant us permission to retrieve, utilize, and retain the information allowed by your settings on such social networking sites. We will handle this information in line with our Privacy Notice. If you wish to withdraw our access to this information, you can do so anytime by adjusting the relevant settings within your account settings on the respective social networking sites.


3. Information Automatically Collected


3.1. We collect information pertaining to system requirements to enhance the services offered on our Website, including information such as your internet protocol (IP) address, browser type, referring/exit pages, and operating system.


3.2. We also compile summarized data about visitors accessing the Website, encompassing viewed pages, clicked links, and other actions related to the Website and services provided. Additionally, specific information is collected from your browser, such as IP address, browser type and language, access times, and the Uniform Resource Locator (URL) of the referring website. This information aids in improving the content of our Website. It’s important to note that we do not utilize this information to track individual visitor activities.


4. Automated Decision Making and Profiling


4.1. Unless otherwise required under applicable laws, we do not use your information for the purposes of automated decision-making.


5. Cookies and Other Tracking Technologies


5.1. Our Website can automatically gather data during your usage, including details such as Internet Service Provider (ISP), browser type and version, operating system and device type, average time spent on our Website, pages viewed, accessed information, IP address used for connecting your computer to the internet, and other pertinent statistics. This information is commonly termed as web analytics and/or clickstream data. We also employ cookies and action tags to monitor your visits, preferences, and profile information.  


5.2. A cookie is a small, unique text file that a website can send to your computer when you visit a site. We use the following kinds of cookies:


5.2.1 Strictly Necessary Cookies


Strictly necessary cookies are those which are essential for our sites to work in the way you have requested. Although many of our sites are open, that is, do not require registration, we may use strictly necessary cookies to control access to some of our community sites, whitepapers or online events such as webinars and to maintain your session during a single visit. These cookies will need to reset on your browser each time you register or log in to a gated area. If you block these cookies entirely, you may not be able to access gated areas. We may also offer you the choice of a persistent cookie to recognize you as you return to one of our gated sites. If you choose not to use this “remember me” function, you will simply need to log in each time you return.


5.2.2 Performance Cookies


Performance cookies, often called analytics cookies, collect data from visitors to our sites on a unique but anonymous basis. The results are reported to us as aggregate numbers and trends. Karix allows third parties to set performance cookies. We rely on the reports to understand our audiences generally and improve how our websites work.


We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses performance cookies. The information generated by the cookies about your use of our website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on our website, your IP address will be truncated within the area of the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the United States and truncated there. On our websites, the IP address is encoded (i.e. anonymised) before being sent to Google servers.


Google will use this information on behalf of the operator of our website to (a) evaluate your use of our website, (b) compile reports on website activity for website operators, and (c) provide website operators with other services relating to website activity and internet usage.


The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on below. However, please note that if you do this you may not be able to use the full functionality of our website.


You can also opt-out from being tracked by Google Analytics by downloading and installing Google Analytics’ Opt-out Browser Add-On for your current web browser by clicking here.


5.2.3 Functionality Cookies


We may use site performance cookies to remember your preferences for operational settings on our websites so that you do not have to re-set the preferences every time you visit. For example, the cookie may recognize optimum video streaming speeds or volume settings, or the order in which you look at comments to a posting on one of our forums. These cookies do not identify you as an individual and we don’t associate the resulting information with a cookie that does.


5.2.4 Social Media Cookies


If you use social media or other third-party credentials to log in to our sites, such third party organization may set a cookie that allows such organization to recognize you. The third-party organization may use such cookie for its own purposes. The organization may also show you advertisements and content from us when you visit its websites or use its applications.


Additionally, if you wish to use a social media-sharing button or widget on our Website, the social network that created the button will record your action for its own purposes.


Please look to each social media organization’s privacy and data protection policy to understand (a) its use of cookies; (b) how it tracks you from our sites; and (c) how to control such cookies and buttons.


5.2.5 Third Party Websites’ Cookies


Third party cookies are cookies set by someone other than the website owner for purposes such as collecting information on user behaviour, demographics, or personalized marketing. When using our website, you may encounter embedded content, such as YouTube videos. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.

The majority of web browsers have the capability to either notify you about the use of cookies or decline them altogether. You can configure your browser settings to reject cookies or receive notifications when a website attempts to place a cookie on your computer. It’s important to be aware that refusing specific cookies may impact your ability to fully utilize our Website.




1. The information collected on this Website will be used to operate the Website and to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, Tanla may use your personal information to provide you with more effective customer service, to improve the Website and any related Tanla products or services, and to make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular preference or interests.


2. In addition to the above, information collected on the Website may be stored and processed in India or any other country in which Tanla or its affiliates, subsidiaries or agents maintain facilities, subject to any restrictions under applicable laws, in order to:


(a) enable your access to and use of the Website’s services; and


(b) publish information about you on the Website.


3. We may additionally use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Tanla’s products and services.


4. We may also process your information for the purposes of providing / recommending any Tanla’s products and services to you or providing you with updates regarding Tanla.


5. In addition to the above, we may also process your personal information (a) during the course of hosting and maintenance of our digital infrastructure, archival and storage purposes, system implementation and maintenance services, maintenance of cybersecurity, information security and data protection services and support, (b) for the purposes of compliance with applicable laws, and (c) for any other legal obligations and other exemptions available under applicable laws.




1. Tanla occasionally hires other vendors to provide limited services on its behalf, such as web site hosting services. We will only provide those vendors the information they need to deliver the service. They are required to maintain the confidentiality of such information and are prohibited from using such information for any other purpose.


2. Tanla may disclose information if required to do so by applicable laws or in good faith that such action is necessary to:


(a) conform to the edicts of the law or comply with legal process served on Tanla or the Website;


(b) protect and defend the rights or property of Tanla and our family of websites; or


(c) act in urgent circumstances to protect the personal safety of Tanla employees or agents, users of  Tanla products or services, or members of the public.


6. Where Tanla discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use such personal information in accordance with the terms of this Privacy Notice. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Tanla may disclose your information to the extent that it is required to do so by applicable laws, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.


7. In case you require further information about the extent of our disclosures of the information collected from you, we request you to contact our grievance redressal officer in the manner prescribed below.




1. As per the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you are entitled to certain rights in relation to provision of your personal information and sensitive personal information, including the following:


(a) Review the information provided to us, to ensure that any personal information or sensitive personal information provided to us is corrected or amended to the extent feasible, in case of any inaccurate or deficient information;


(b) Refusal to provide the sensitive personal data or information sought by us; and


(c) Withdraw your consent provided to us at any time during our processing of your personal information.


2. In case you wish to exercise any of the above rights, we request that you contact our grievance redressal officer via the procedure prescribed below.



1. Tanla stores all information that you provide on its secure servers. Information relating to electronic transactions entered into via this Website will be protected by encryption technology.


2. In case any information collected by us via this Website is stored and processed in and transferred between any of the countries in which Tanla operates or by any other external entities, we ensure that such entities protect your personal information by applying the same / higher level of protection required under protection/privacy laws applicable in India and this Privacy Notice.




1. Except as otherwise required by applicable legal and regulatory requirements, we may retain your personal information only for so long as we believe it is required to fulfil the purposes for which the personal information was collected and for our archival purposes. Thereafter, we will attempt to remove your personal information from our systems to the extent possible and/or take steps to properly anonymize it so that you can no longer be identified from it.



1. We may update the contents of this Privacy Notice from time-to-time basis our business operations and objectives, and/or to comply with the requirements of applicable law. A copy of the last updated version of our Privacy Notice may be procured by a written request via email to



1. If you have any questions about our Privacy Policy or about our Website, or if you wish to submit your grievance or exercise your rights under applicable data protection laws pertaining to your personal information / sensitive personal information, please contact our grievance redressal officer at




1. This Privacy Notice forms a part of the Terms of Use pertaining to the Website and shall, in all respects, be governed by and construed in accordance with the laws of India, without regard to any conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts at Hyderabad, India, in connection with any dispute arising out of or in connection with this Privacy Notice.


2. You further agree that all information disclosed by you via usage of this Website has been disclosed willingly and without any coercion. Further, please note that you are legally responsible for (a) complying with applicable laws for exercise of your rights, (b) not impersonating any other person or providing personal information of any other person to us without ensuring their proper consent for such disclosure, (c) not suppressing any material information while providing your personal information, (d) not registering any frivolous or false complaint or grievance with us or any governmental authorities pursuant to this Privacy Notice, and (e) furnishing only authentic and verifiable information while exercising your rights to erasure or correction of your personal information. No liability pertaining to the authenticity, accuracy, genuineness, misrepresentation, fraud, negligence, etc., of the information disclosed shall lie on us or any third parties in receipt of your information.