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Deliver holistic user experiences

Intelligent digital solutions for enhanced engagement.

Happy women using mobile

Deliver holistic user experiences

Intelligent digital solutions for enhanced engagement.

Exceed user expectations and slash operational costs with our pioneering solutions. Craft personalised, proactive interactions for a seamless user journey at every touchpoint, ensuring loyalty and forging positive connections for a lasting impression.

Tailoring interactions that sustain.

Explore solutions that elevate experiences

Key Business Impacts

Business professional, comfortable with technology. Working on laptop.

Unparalleled customer service

Ensure user gratification with our agile, tailored support across critical touchpoints - from product tweaks to grievance handling, payment assistance to instant confirmations. Our smart, automated alerts empower managers with real-time insights for swift problem resolution, distinguishing us in the marketplace and simultaneously cutting service costs.

Business professional comfortable with technology. Phone in hand.

Reduced user churn

Create a holistic engagement experience across OTT platforms to increase brand loyalty with user-friendly features like rich media integration, personalisation, searchability, and effortless navigation. Elevate your communication strategy with our intelligent capabilities, adapting to match your user’s preferred frequency, channels, and engagement avenues.

Business professional comfortable with technology. Phone in hand.

Improved user satisfaction

Augment delivery rates for critical communications like OTPs, to improve reliability and reduce instances of counterfeit. Adopt an approach that minimises latency across omnichannel communications, ensuring prompt and secure information flow – effectively elevating the user experience and reinforcing trust in your brand.

Business professional comfortable with technology. Phone in hand.

Reduce journey drop-off

Simplify user decision-making with predictive intelligence-driven recommendations, customised journey nudges, and streamlined navigation. Curate an expedited checkout journey with optimal steps, featuring hand-selected products and services, for the right blend of choice and efficiency.

Team members, Team spirit

Consent-led personalisation

Stand by your commitment to protecting user data while still achieving hyper-personalisation via user consents and preferences. Leverage our intensive data privacy protocols and strict adherence to compliance standards, to create a foundation of trust and transparency.

Business professional, comfortable with technology. Working on laptop.

Unparalleled customer service

Ensure user gratification with our agile, tailored support across critical touchpoints - from product tweaks to grievance handling, payment assistance to instant confirmations. Our smart, automated alerts empower managers with real-time insights for swift problem resolution, distinguishing us in the marketplace and simultaneously cutting service costs.

Business professional comfortable with technology. Phone in hand.

Reduced user churn

Create a holistic engagement experience across OTT platforms to increase brand loyalty with user-friendly features like rich media integration, personalisation, searchability, and effortless navigation. Elevate your communication strategy with our intelligent capabilities, adapting to match your user’s preferred frequency, channels, and engagement avenues.

Business professional comfortable with technology. Phone in hand.

Improved user satisfaction

Augment delivery rates for critical communications like OTPs, to improve reliability and reduce instances of counterfeit. Adopt an approach that minimises latency across omnichannel communications, ensuring prompt and secure information flow – effectively elevating the user experience and reinforcing trust in your brand.

Business professional comfortable with technology. Phone in hand.

Reduce journey drop-off

Simplify user decision-making with predictive intelligence-driven recommendations, customised journey nudges, and streamlined navigation. Curate an expedited checkout journey with optimal steps, featuring hand-selected products and services, for the right blend of choice and efficiency.

Team members, Team spirit

Consent-led personalisation

Stand by your commitment to protecting user data while still achieving hyper-personalisation via user consents and preferences. Leverage our intensive data privacy protocols and strict adherence to compliance standards, to create a foundation of trust and transparency.

Our Impact Markers

25%+

Reduction in bounce rate

30%+

Reduction in user complaints

20%+

Reduction in user churn

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Connect with experts and peers

Engage with Tanla's specialists and industry leaders to explore opportunities and navigate challenges together.

Talk to Experts
Business professional comfortable with technology. Phone in hand.