Reimagine the
e-commerce experience
Unlock scalable growth by crafting unmatched customer-centric experiences.
Reimagine the
e-commerce experience
Unlock scalable growth by crafting unmatched customer-centric experiences.
Surpass customer expectations with personalised shopping journeys, quick service, and seamless communication. Through intelligent interactions and streamlined operations, you can captivate customers and gain a lasting competitive edge.
Elevating the e-commerce experience.
Maximise the potential of your e-commerce platform
Featured solutions by use case
Drive sales with Conversion Rate Optimisation (CRO)
Boost conversion rates with a suite of tools tailored for success, from mobile-optimised dynamic journeys to intuitive CTAs. Seamlessly conduct comprehensive A/B testing, craft targeted offers based on valuable customer feedback, and manage end-to-end campaigns across channels – ensuring an unparalleled journey experience for all your customers.
Minimise abandonments, maximise cart value
Enrich the purchase experience for each customer by leveraging personalised journey nudges, simplified navigations, and cart recommendations backed by predictive intelligence. Create a seamless checkout experience with optimal steps and curated services, delivering a perfect balance of choice and speed.
Turbocharge sales via multi-channel purchases
Empower your customers with a dynamic catalogue displayed seamlessly across multiple channels. Redefine the purchase journey through tailored flows for each channel while offering the flexibility of seamless transitions. Your customers, your channels, their journey – perfectly aligned.
Elevate customer satisfaction with on-demand assistance
Experience unparalleled customer satisfaction through real-time support for on-demand services. Whether it's order modifications, tracking, or grievance redressal, our solutions deliver prompt and uniquely tailored responses. Elevate satisfaction while minimising service expenses.
Improve targeting outcomes via hyperlocal personalisation
Improve the effectiveness of targeted campaigns by implementing highly localised, customised strategies - tailoring content to specific geographic or demographic niches for maximum impact. Utilise our location-based intelligence to deploy personalised offers, maximising the likelihood of conversions.
Nurture lasting connections with high-value, frequent customers
Delight your customers with dynamic offers and personalised loyalty programs meticulously designed to align with their unique profiles and preferences. Seamlessly deliver these exclusive offerings at the perfect moments, simplifying the subscription process and ensuring convenient redemption. Build not just loyalty, but a lasting connection with your brand.
Enable personalised experiences backed by compliance
Uphold your commitment to safeguarding customer data while achieving hyper-personalisation through user consent and preferences. Reinforce data privacy measures and proactively comply with standards to build an unwavering foundation of trust with your customers.
Connect with experts and peers
Engage with Tanla's specialists and fellow leaders in the e-commerce industry to discuss opportunities and challenges.