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Shareholder's Services

Norms for PAN, KYC, nomination update and process of investors’ services

SEBI has, vide the Circular No. SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37 dated March 16, 2023, mandated the furnishing of PAN, address with PIN, mobile number, bank account details and nomination / opt out of nomination by holders of physical securities. Also, shareholders are requested to register the email ID with the folio, to be able to correspond and receive relevant communication.

Circular on extension of timelines

SEBI has introduced the following forms to standardize and simplify the processing of investor services requests by RTAs:

A) Form for availing investor services
The form ISR-1 is applicable for all requests to register PAN, KYC details or changes / update thereof for securities held in physical mode Form ISR-1.

B) Update of signature of securities holder
For updating the signature of the securities holder, the holder / claimant shall furnish original cancelled cheque and banker’s attestation of the signature as per Form ISR-2.

C) Nomination
It is mandatory for all holders of physical securities to furnish PAN, KYC and nomination details to the RTA. The details of nomination shall be furnished either through hard copy or electronic mode.

Particulars Form Name
For nomination as provided in the Rules 19 (1) of Companies (Share capital and debenture) Rules, 2014
Declaration to opt out
Cancellation of nomination by the holder(s) (along with ISR-3) / Change of Nominee

For any complaints or grievances, Investors can contact at:

Registrar and Share Transfer Agent (RTA) KFin Technologies Limited,
Unit: Tanla Platforms Limited
Selenium Tower B, Plot 31-32,
Gachibowli, Financial District,
Nanakramguda, Hyderabad - 500 032
Email ID:
SEBI Online Resolution of Disputes (ODR) Circular (as per SEBI circular dated July 31,2023) pdf_link