Senior Product Manager

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We are looking for a Senior Product Manager who will own end-to-end product strategy, execution, and business impact for our platforms. This role requires a strong blend of product thinking, business ownership, and leadership capabilities to build and scale high-impact products.

You will work closely with cross-functional teams including engineering, design, GTM, and customer success to drive product innovation, deliver customer value, and ensure business growth.

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• Define and own product/platform vision, strategy, and roadmap aligned with business goals.
• Drive end-to-end product lifecycle including planning, execution, launch, and impact assessment.
• Own P&L responsibilities for products/platforms and ensure sustainable business growth.
• Build and lead high-performing product teams by establishing frameworks, processes, and best practices.
• Collaborate with stakeholders across product, engineering, design, GTM, customer success, support, and service teams.
• Drive product decisions through data, experimentation, and customer insights.
• Lead 0→1 product development and scale products to maturity.
• Ensure strong alignment between business goals, user needs, and technical feasibility.
• Continuously evaluate market trends, customer needs, and competitive landscape.

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• Experience in communications domain with understanding of messaging, voice, video, cloud communications, APIs, and customer journeys.
• Strong business acumen with experience owning product metrics and P&L.
• Excellent stakeholder management and communication skills across all organizational levels.
• Ability to work in fast-paced environments and drive clarity in ambiguity.

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• 8+ years of product management experience, preferably in B2B or platform-based products.
• 3+ years of experience managing high-performing teams including PMs, UX designers, and analysts.
• Proven experience in building 0→1 products and scaling them successfully.
• Strong product sense with the ability to validate hypotheses using data and experimentation.

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• Impactful Work: Solve meaningful real-life business problems by building cutting-edge products.
• Tremendous Growth Opportunities: Work in a fast-growing CPaaS and product-driven culture with scope for continuous professional development.
• Innovative Environment: Be part of a world-class team that loves solving tough problems and values innovation.

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Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.