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Panel Discussion:WhatsApp's role in shaping new-age consumer experiences
Date: June 5, 2024
Time: 7:30 to 8:15 PM
Venue: Ritz Carlton, DIFC, Dubai
Objective:
To provide insights into the strategic use of WhatsApp Business API for improving customer connections and driving business growth. The panel will explore trends, share innovations, and discuss best practices, helping attendees understand how to harness the full potential of WhatsApp in their customer engagement strategies.
Format:
- Moderator Introduction (5 mins)
- Panel Discussion with live audience poll(30 mins)
- Q&A Session (10 mins)
Key Discussion Points:
The Evolution of customer engagement:
How consumer behavior is changing in the digital age.The role of instant messaging platforms in meeting modern consumer expectations.
WhatsApp Business API: A Game Changer:
Features and capabilities that make WhatsApp a powerful tool for businesses. Case studies/successful implementations by leading brands.
Enhancing customer engagement and retention:
Strategies to create personalized and interactive customer experiences. Leveraging WhatsApp to build long-term customer relationships.
Driving revenue and growth:
Monetizing WhatsApp interactions. Examples of revenue-generating campaigns and initiatives.
Staying ahead of the competition:
Innovative uses of WhatsApp to differentiate your brand. Future trends and technologies in conversational commerce.
Key Discussion Points:
The Evolution of customer engagement:
How consumer behavior is changing in the digital age.
The role of instant messaging platforms in meeting modern consumer expectations.
WhatsApp Business API: A Game Changer:
Features and capabilities that make WhatsApp a powerful tool for businesses.
Case studies/successful implementations by leading brands.
Enhancing customer engagement and retention:
Strategies to create personalized and interactive customer experiences.
Leveraging WhatsApp to build long-term customer relationships.
Driving revenue and growth:
Monetizing WhatsApp interactions.
Examples of revenue-generating campaigns and initiatives.
Staying ahead of the competition:
Innovative uses of WhatsApp to differentiate your brand.
Future trends and technologies in conversational commerce.
Register for the Panel Discussion
Register for the Panel Discussion
