Conversational AI Chatbots
Accelerate your business with state-of-the-art Conversational AI Chatbots to elevate interactions, drive exceptional results, and craft personalised experiences.
Curate human-like chat interactions with our Conversational AI Chatbots. Transform customer interactions from service to transactions to sales campaigns, ensuring consistent multi-channel presence.
Redefining customer engagement.
Maximising impact with automated conversations
Personalised and intuitive experience
Harness the power of cutting-edge Generative AI and NLP to craft conversations that mimic human interaction. Our bots can understand your customer's tone and provide the most appropriate response, enhancing the entire chat experience.
Higher sales
Witness a remarkable uptick of up to 70% in sales and customer response rates, driven by superior interactions and unique features such as catalogues, multi-language support, and precision targeting.
Increased availability and efficiency
Live up to your promise of providing 24/7 support to customers. Never miss an opportunity to offer assistance or connect, especially during peak hours, all while automating routine tasks and delivering real-time customised responses. Build trust and invest time in more complex, value-added activities through improved efficiency.
Extensive reporting and analytics
Pave your path to success by setting and surpassing performance milestones, powered by comprehensive tracking. With our intelligent reporting, you can gain valuable insights into OTT customer journeys and minimise drop-offs. Curate a journey tailored to perfection by understanding customer behaviour, preferences, and pain points.
Personalised and intuitive experience
Harness the power of cutting-edge Generative AI and NLP to craft conversations that mimic human interaction. Our bots can understand your customer's tone and provide the most appropriate response, enhancing the entire chat experience.
Higher sales
Witness a remarkable uptick of up to 70% in sales and customer response rates, driven by superior interactions and unique features such as catalogues, multi-language support, and precision targeting.
Increased availability and efficiency
Live up to your promise of providing 24/7 support to customers. Never miss an opportunity to offer assistance or connect, especially during peak hours, all while automating routine tasks and delivering real-time customised responses. Build trust and invest time in more complex, value-added activities through improved efficiency.
Extensive reporting and analytics
Pave your path to success by setting and surpassing performance milestones, powered by comprehensive tracking. With our intelligent reporting, you can gain valuable insights into OTT customer journeys and minimise drop-offs. Curate a journey tailored to perfection by understanding customer behaviour, preferences, and pain points.
Expansive capabilities in data storage and retrieval
API Integration
Enable quick adoption by building a seamless connection with your Customer Relationship Management (CRM) system, ERPs, SKU managers, and databases.
Streamline Chatbot Creation
Effortlessly create both simple and intricate rule-based chatbots to build tailored flows and journeys for customers.
Multi-channel Support
Streamline customer support with chatbots integrated across multiple platforms, including websites, OTT apps, social media, and voice interfaces, for consistent communication.
Reporting and Analytics
Make data-driven decisions with comprehensive reports on chatbot performance, customer behaviour, drop-offs, retargeting effectiveness, and more. Coupled with AI-generated insights, you can enhance performance and drive continuous improvements.
Natural Language Processing
Make your customers feel like they’re truly heard with an AI Chatbot that utilises advanced NLP technology to both understand and respond to natural language queries, creating a more human-like conversation.
Chatbot Training and Management
Ensure your chatbots evolve along with your business requirements – train, manage, and refine their performance, while incorporating new capabilities to suit your business growth.
Connect with an expert
Understand how Tanla can transform your digital interactions. Our team is ready to help.
