Everything we do, centres around enterprises and their customers

Voice

Enterprise class cloud telephony with improved user interaction, flows, features and voice applications

Get the most out of Tanla Chatbot

Our chatbot platform provides the most sought after services and features that are required for a convenient and delightful customer experience.

Do it Yourself

Build and manage your entire cloud telephony system from one intuitive web interface. It's easy!

No Shenanigans

No hidden costs and pay-as-you-go pricing, 24/7 support, and the freedom to scale up or down without contracts

High Quality

Low latency routes and tier 1 carrier interconnects, supporting most major codecs

Power-packed

Packed with over 50 features to put voice into context, help your company become mobile agile.

Empowering Businesses with Power-Packed Features

Virtual Numbers

Enhance brand visibility and guard privacy with a virtual number of your choice, reinforce that you’re a local, trustworthy business

Toll-Free Numbers

Establish a nationwide presence with an easy-to-remember number for a free customer service experience

Greetings

Personalize your business system with audio greetings, music on-hold, menus, and voices by uploading your own audio files

Call Distribution

Intelligent call routing over IVR to agents based on their roster availability for days and shift timings

Call Recording

Monitor, review and save calls to your account to improve performance and enhance customer service capabilities

Robot Dialer

Make large number of simultaneous calls without waiting for free phone lines with action to response functionality

Programmable APIs

Build unique phone call experiences with one API to make, receive, control, and monitor calls

Click2Call

Place a widget on your website to increase interaction and allow easier blending by connecting with one click

Text-to-speech

Add text to speech support to your applications including two-factor authentication, voice broadcast, and IVR

Real-time Analytics

Monitor analytics in real time through our online dashboard and influence your costs

CRM Integration

Integrate with popular CRM software for easy click-to-dial and screen pops

TRAI Chairman, Dr. P. D. Vaghela, at Wisely ATP Launch, MWC 2023

Hosted IVR

Hosted IVR solution enables enterprises of all sizes to design, build, and update custom IVR applications in minutes, using a simple configurable web interface, without the need for any programming knowledge.

Voice Broadcast

Tanla Voice Broadcast technology simplifies the process for Enterprises to initiate and deploy personalized interactive voice broadcasts. This can be setup and configured through a simple web interface without the need for any programming knowledge.

Free Ring

Free Ring is your best cost-effective way of providing engaging and interactive communications to your customers and prospects.

Source Trace

Source Trace enables enterprises and agencies to track inbound calls back to the relevant marketing source: online, mobile, or offline. You can attribute phone leads to specific ads, campaigns, keyword searches, referring websites, email, social media, or any other marketing source including Google and Bing PPC.

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