Everything we do, centres around enterprises and their customers
1.5 BILLION REASONS TO GET STARTED
With a reach of 1.5 billion and counting globally, it is WhatsApp’s ambition to become the leading chat-app-partner of choice for enterprises. Businesses can use the platform to drive conversations, carry out transactions and send out notifications to their customers with ease. Add to that rich messaging features such as images, emojis, location and files and you have your customer’s attention. Connect with Tanla to take your business on WhatsApp.
WHATSAPP BUSINESS SERVICES BY TANLA
Tanla’s advanced solution can easily interpret complex WhatsApp messages and help you to automate the conversation or direct the message to an agent.
Service Workflow
to gather information.
Integration API
cater to customer needs.
Chat Interface
customers instantly.
Knowledge Repository
using AI.
BPA Manager
code development.
NLP Manager
to interpret requests.
WHAT CAN YOU DO WITH WHATSAPP?
With the WhatsApp Business Platform, enterprises can create engaging customer experiences and steer a two-way conversation to their advantage in minutes.
Notify
Execute
Retrieve
Interact
WHAT CAN YOU DO WITH WHATSAPP?
Tanla Cloud Environment is highly secure, can be easily integrated into any application with the highest uptime level of 99.995% on the platform. We can easily manage content and user responses and help you reduce time to market to a substantial extent. With Tanla WhatsApp Cloud deployment you will achieve scale, reliability and simplification in leveraging WhatsApp for your business.
Typically, to enable WhatsApp setup on-premise, an enterprise needs to factor investments on hardware, people, development, uptime etc. Which all translates to higher ownership costs for enterprises; and they will have to go through a learning curve to attain the best of the capability. With Tanla’s Cloud deployment model all your worries are taken care of completely by Tanla and only the integration points have to be considered by your team.
Contact UsWith Tanla's WhatsApp solution, you will be able to convert all your existing systems with WhatsApp interactivity messaging using our ConnectOne Solution. Tanla's intelligent rule engine will help build interactive responses for each request after executing business rules. The solution is built keeping business users in mind with little to no coding involved at your end. Some of the key features include are:
WHY WORK WITH TANLA?
Onboarding the WhatsApp Business Platform without the right technology partner can be complicated and cumbersome. Tanla is a trusted WhatsApp Business solution partner, with the technical expertise and infrastructure that can help you to reach out to your customers with round the clock support. With about 2 decades of experience with cloud messaging services, you can rest assured that all your WhatsApp needs will be taken care of by Tanla.
BENEFITS OF WhatsApp Business Platform
With the option of rich media messaging you can notify, transact and converse with customers using WhatsApp’s many features showcased below.
When you set up a business account, you have to add a number, website and other details associated with your business that customers can easily access. This information has to be authorized by WhatsApp to verify the authenticity of the information. The Verified Business status is indicated with the prestigious green business verified icon that is testament to your authenticity. Tanla helps you attain this verified business symbol from WhatsApp so that your account is verified and authorized to send messages on behalf of your brand. Once your business is verified the Verified Name will be visible in the chat screens and chat list instead of the phone number, even if you do not have the number saved in the recipients address book.
WhatsApp values the privacy and security of customer data. Messages between WhatsApp users are protected with an end-to-end encryption protocol so that WhatsApp themselves and any third party cannot get access to the message. This is done using an encryption key that only the sender and receiver exchange. All types of WhatsApp messages, whether it is a group chat, or a file, are protected by this security protocol. For added security, WhatsApp users also have the option to verify keys and WhatsApp servers have no access to this data. WhatsApp does not store messages once they are delivered, all message data in the WhatsApp Cloud is transient.
Typically, to enable WhatsApp setup on-premise, an enterprise needs to factor investments on hardware, people, development, uptime etc. Which all translates to higher ownership costs for enterprises; and they will have to go through a learning curve to attain the best of the capability. With Tanla’s Cloud deployment model all your worries are taken care of completely by Tanla and only the integration points have to be considered by your team.
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