t a n l a
people and things
Product Operations
About the Role: 
The primary objective of this role is to manage the testing team for SMS Hub and Firewall products to identify any network vulnerabilities, evolving trends and any changes in traffic trends. 
What Youll be Responsible for? 
? To identify grey routes by performing manual testing and simulating international messages in each geography. 
? To perform daily ILD OTT enterprise testing of all VIL Circles and identify grey routes by performing manual testing and simulating international messages in each geography.
? To program manage SMS firewall product operations by managing the day-to-day requests received from partner Telcos.
? Campaign management for message simulation
? Should be responsible for the Team Management & Delivery
? Dashboard management
What youd have? 
? 6 - 8 years of experience in Business & Customer Operations in Telecom 
? Should be an Engineering Graduate
? Team Management Experience
? Customer Success & Business Operations experience
? Able to communicate both on a technical and non-technical level
? Exceptional interpersonal, verbal, written communication skills and good customer handling capabilities
? Possess excellent presentation skills and proficiency at making one on one and group presentations.
? Good in understanding business numbers and sharp in analyzing and predicting trends.
? Be passionate and able to work in a fast-paced environment.
Why join us? 
We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: 
? Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. 
? World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer.
We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.