t a n l a
people and things
Lead - Business Operations

What You’ll be responsible for?

• Telco Commitments and Co-ordination

• Manage carrier relationship with telecom carriers, suppliers, and service partners and is main point of contact for carrier issues

• Invoicing and reconciliation of Carrier Accounts

• Introduce Process Improvements

• Prioritization and Delegation

• Coordination with Internal Stake holders

• Overseeing team activities



• Problem Solving & Analysis.

• Excellent analytical and presentation skills

• Action oriented

• Applied Learning

• Strong Communication

• Building trust

• Team Management

• Decision making / problem solving

• Delegating Responsibility

• Customer / client focus

• Follow-up on Platform level incidents with respective Internal stakeholders.

• Initiatives

• Planning & Organizing

• Managing Stress levels at critical times

• Technical / professional knowledge

• Team Player


What you’d have?

• B.E/B. Tech/MCA with Good Communication Skills

• 5 - 7 year of experience SQL, and Excel

• Should have strong presentation skills

• Candidate should have excellent written and verbal communication skills

• Candidate must be organized, detail oriented, personable and can prioritize tasks

• Ability to work in a team.

• Should have experience is Team Management, Performance management, Process Design and Process Improvement and New initiatives.


Why join us?

We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are:

• Challenging and fun work environment solving meaningful real-life business problems - you'll never have a boring day at the office.

• World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer.

We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.



Open Positions
DME II (MY SQL DBA)DME IV (Hadoop DBA) Sr. DevOps EngineerBusiness Intelligence & StrategyContent SpecialistEmail Deliverability Specialist (Systems Engineering)Sr Executive - Carrier RelationsSr Executive - HR OperationsProduct Manager (Chatbot)SDE II (PHP, Python & Yii)Key Account ManagerData Engineer - MISCustomer Service Delivery Lead - Customer Service DeliveryProduct Manager (Enterprise solutions) Lead - Business Operations ( PMO)Collections ManagerBusiness Analyst ( Marketing Automation ) Video EditorSystems Eng II (L2 Support)Customer Operations IIAssociate Project ManagerManager – Product OperationsLead – Product OperationsSr Executive – Product OperationsLead- Data Analytics (ESG)Lead DBA (MYSQL) Sr. DBA (PostgreSQl)Manager - Finance & AccountsSales CoordinatorDevops EngineerBusiness Development LeadLead Generation SpecialistCampaign Executive SDE III - Backend (C)Lead - UX SpecialistSDE IV (Python & Django)Technical Support Engineer Content Marketing ManagerTechnical Account ManagerData ScientistSDE III / IV - Backend (Java)Manager - QASOCProduct ManagerBusiness Analyst / StrategistSoftware QA Engineer III / IV (Automation)Project Management-PMOCustomer Success OfficerSDE II - FrontendChatBot Development- LeadRegional Sales ManagerEnterprise Sales ManagerPre SalesAssociate Director - Engineering Independent Consultant ( Intern - Technical Support)Manager - SalesCustomer Success ManagerProject Manager (MIS Automation)Enterprise Sales / Corporate SalesAssociate Director / Senior Manager - PresalesLead - Business OperationsStaff Engineer (Golang)