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NOC Engineer - Network

What You'll be responsible for? 

  • Maintain a broad knowledge of all products, services, and NOC procedures.
  • Involve in architecture-level discussions as and when required.
  • Network monitoring, including analysing the health of the network.
  • Adherence to the process compliance
  • Adherence to the SLAs defined.
  • Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members
  • Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
  • Responsible for continuous improvement of the process.

What You'd have? 

  • Experience – 4 to 6 yrs in NOC
  • Experience working in a Network Operations Centre
  • Ability to verify that switches and routers as well as their configured network services and protocols, operate as intended within a given network specification.
  • Managing IT infrastructure and equipment
  • High analytical skill with problem-solving ability
  • Knowledge of service subject matter and business processes
  • Be able to solve technical problems identified in the network.
  • Knowledge of Firewalls, load balancers routers, and switches.
  • Strong hands-on experience in Network monitoring, reporting on performance, and network optimization.
  • Knowledge of service architecture, design, resource configuration, and business impact of events and symptoms
  • Expertise in monitoring tools, ITSM tools, backup, and DR tools.
  • Knowledge of incident models, diagnostic tools, methods.
  • Managing IT infrastructure and equipment.
  • Experience on Fortinet, PaloAlto firewalls, load balancers, routers, and switches
  • Must have the ability to troubleshoot network problems effectively in network operations environment.
  • CISCO certification or equivalent knowledge.

Why Join us?

We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, and challenging product culture but the real perks are:

  • Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office.
  • The world-class team that loves solving tough problems and has a bias for action. Tanla is an equal-opportunity employer.

We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.