Position summary:

• Carrier relations team coordinates with telecom operator and internal teams to deliver services to clients as per their requirements.

You’ll be responsible for?

-   Co-ordinating with internal sales team to understand their requirements to be procured

-   Managing the telecom resource inventory

-   Initiating the internal PO process in co-ordination with different departments

-   Co-ordinating with Telecom Operator’s SPOC to procure the services

-   Co-ordinating with internal team for handing over the service once it is live

-   Managing relation with the Telecom operator’s Support and service team

-   Will be Responsible to escalate and get the issues closed with Telecom operator

-   Getting RCAs for the Issues escalated to operators

-   Maintaining good relations with the Telecom Operator team and internal sales Team

-   Handling Internal teams like tech support and sales.

-   Validating the monthly invoices for VMNs.

Competencies:

-   Any Graduate with 2 – 4 years of experience.

Knowledge and Skill set:

-  Excellent communication skill with basic knowledge of Telecom.

Why join us?

We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are:

• Challenging and fun work environment solving meaningful real-life business problems - you'll never have a boring day at the office.
• World-class team who love solving tough problems and have a bias for action.

Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.

https://www.tanla.com