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Systems Engineer II / III (L2 Support)
Hyderabad / Delhi

Job Description:

 

Senior system Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Ruby or Python, we’d like to meet you. Ultimately, you will execute and automate operational processes fast, accurately, and securely.

 

What You’ll be Responsible for?

  • Deploy updates and fixes
  • Provide Level 2 technical support
  • Build tools to reduce occurrences of errors and improve customer experience
  • Implement integrations requested by customers
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate visualization
  • Develop software to integrate with internal back-end systems
  • Design procedures for system troubleshooting and maintenance

 

What You’ll be responsible for?

  • Should have 4 – 6 yrs of experience in L2 systems engineering
  • Strong background in Linux/Unix Administration.
  • Strong background in managing Java based application and troubleshooting
  • Experience in managing container-based applications
  • Experience in automation/configuration management using either Puppet, Chef or an equivalent.
  • Ability to use a wide variety of open source technologies and cloud services would be a plus.
  • Strong experience with SQL and MySQL, (NoSQL experience is a plus, too, since we also use Redis)
  • A working understanding of code and script (PHP, Python, Perl and/or Ruby)
  • Knowledge of best practices and IT operations in an always-up, always-available service.

Why join us?

We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are:

Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office.

World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer.

We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.

https://www.tanla.com

 

 

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